Refund policy

 

Return & Refund Policy  
The Doll Affair

Order Processing  
Please allow 1–2 business days for order processing before shipment.

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All Sales Final  
All purchases made from The Doll Affair are final sale. We do not offer refunds, returns, or exchanges.

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Damaged or Incorrect Items  
We must be notified within 24 hours of delivery if you receive a damaged or incorrect item. After this timeframe, we may not be able to assist with the issue.

To report a problem, please contact us at:  
thedollaffairr@gmail.com

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 Lost or Stolen Packages  
The Doll Affair is not responsible for packages marked as delivered by the carrier that are lost or stolen. Please contact your shipping carrier directly to file a claim.

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 Order Changes & Cancellations  
We do not guarantee cancellations or modifications once an order has been placed, as processing begins immediately.

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Shipping Information  
Customers are responsible for entering accurate shipping information at checkout. Orders with incorrect addresses may be delayed or not eligible for replacement.

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By placing an order with The Doll Affair, you agree to this Return & Refund Policy.

Thank you for taking the time to read the shipping policy thoroughly. We really appreciate all of our customers! ❤️

JEWELRY MATERIAL

Some jewelry may contain nickel material. Please note that The Doll Affair isn't responsible for any allergic reaction causing to the skin.